Discovering
a real need
You
might be a great potential entrepreneur but you still need to spell out exactly
what it is you plan to do, who needs it, and how it will make money. A
good starting point is to look around and see if anyone is dissatisfied with their
present suppliers. Unhappy customers are fertile ground for new businesses to
work in.
One
dissatisfied customer is not enough to start a business for. Check out and make
sure that unhappiness is reasonably widespread, as that will give you a feel for
how many customers might be prepared to defect. Once you have an idea of the
size of the potential market you can quickly see if your business idea is a
money making proposition.
The
easiest way to fill an endurable need is to tap into one or more of these triggers:
Cost reduction and economy. Anything that
saves customers money is always an attractive proposition. Lastminute.com’s
appeal is that it acts as a ‘warehouse’ for unsold hotel rooms and airline
tickets that you can have at a heavy discount.
Fear and security. Products that protect customers
from any danger, however obscure, are enduringly appealing. In 1998, two months
after Long-Term Capital Management (LTCM), one of America’s largest hedge funds,
was rescued by the Federal Reserve at a cost of $2 billion, Ian and Susan
Jenkins launched the first issue of their magazine, EuroHedge. In the aftermath
of the collapse of LTCM, which nearly brought down the US financial system
single-handedly, there were 35 hedge funds in Europe, about which little was
known, and investors were rightly fearful for their investments. EuroHedge
provided information and protection to a nervous market and five years after it
was launched the Jenkins’s sold the magazine for £16.5 million.
Greed. Anything that offers the prospect of
making exceptional returns is always a winner. Competitors’ Companion, a
magazine aimed at helping anyone become a regular competition winner, was an
immediate success. The proposition was simple. Subscribe and you get your money
back if you don’t win a competition prize worth at least your subscription. The
magazine provided details of every competition being run that week, details of
how to enter, the factual answers to all the questions and pointers on how to
answer any tiebreakers. They also provided the inspiration to ensure success
with this sentence: You have to enter competitions in order to have a chance of
winning them.
Niche markets. Big markets are usually the habitat of
big business –encroach on their territory at your peril. New businesses thrive
in markets that are too small to even be an appetite wetter to established firms.
These market niches are often easy prey to new entrants as they have usually
been neglected, ignored or ill-served in the past.
Differentiation. Consumers can be a pretty fickle bunch.
Just dangle something, faster, brighter or just plain newer and you can usually
grab their attention. Your difference doesn’t have to be profound or even high-tech
to capture a slice of the market. Book buyers rushed in droves to Waterstones’
for no more profound a reason than that their doors remained open in the
evenings and on Sundays, when most other established bookshops were firmly
closed.











